Efficient handling of returns, repairs and redistribution

Reverse Logistics Services

Why choose our reverse logistics services

Streamlined reverse logistics to support your operations and customer satisfaction

MT Unirepair provides complete reverse logistics services, from intake to testing, repair, and final distribution. We help OEMs and service providers efficiently manage returns and defective units. Our structured workflows ensure quick turnaround, cost control, and full traceability throughout the process. With our support, you improve customer experience while reducing operational complexity.

One-stop reverse logistics

We handle everything from intake to final delivery within our own facilities.

Full tracking & reporting

Every unit is registered, documented, and traceable throughout the process.

Reduced operational costs

We minimize transport, storage, and handling costs by bundling services.

Improved customer satisfaction

Fast and transparent return handling boosts your service reputation.

Managing returns at scale

End-to-End Reverse Logistics Operations

We take care of the full lifecycle of returned units, including registration, inspection, diagnostics, and repair or disposal. Products are processed at our in-house facility, where we document every step and deliver actionable reports. Whether it concerns consumer electronics or professional equipment, our logistics team ensures correct handling. We coordinate with your internal systems or platforms to maintain alignment and visibility. The result: reduced workload and consistent outcomes.

Miniatuurdiorama met groen vliegtuig en vrachtwagen op duurzaam ingericht landschap
Illustratie van reverse logistics met vliegtuig, containerschip en vrachtwagen
Technical expertise meets logistics control

Repair, Refurbish & Redistribution

Returned units are tested, repaired, or refurbished by our own technicians. We replace faulty parts, verify performance, and update status in your system. If reuse is possible, we prepare the item for resale or redistribution. Defective units beyond repair are documented and disposed of per your compliance rules. This integrated flow saves time, prevents double handling, and increases asset recovery.

Reach out to us

Let’s discuss how we can optimize your repair needs and keep your equipment operating at its best.

What You Gain by Choosing MT Unirepair

With MT Unirepair’s reverse logistics services, you gain control over returned goods without building your own infrastructure. Our combination of logistics expertise, in-house technical repair, and structured reporting makes the process simple and cost-efficient. We support both one-off batches and continuous flows of returns. Whether you’re handling B2B returns, warranty claims, or repairable defects—we manage it all for you.

With full in-house processing, you receive consistent quality and real-time insights on every return. Centralized handling eliminates process inefficiencies caused by third parties. Our dashboards show volumes, conditions, and recovery actions clearly. This visibility empowers you to make informed decisions and continuously improve your returns strategy. You benefit from greater control and reduced logistics complexity.

Our process identifies products that can be refurbished or redeployed. Working items are ready for resale or re-installation, maximizing asset value. Components from damaged goods are reclaimed for reuse or material recovery. This targeted recovery reduces disposal costs and recaptures value. As a result, you gain both financial and environmental returns on your reverse logistics investment.

We prioritize reusable packaging and eco-conscious workflows. Minimizing single-use materials and transport-related emissions aligns with your ESG commitments. Our facility-based process avoids redundant shipping and handling steps. Proper recycling channels ensure that non-reusable waste is managed responsibly. This systemic approach supports your long-term sustainability objectives.

Returns are processed based on your business rules: refurbish, resale, recycle, or scrap. We collaborate with you to define custom rules that reflect your priorities. Decisions are made at scale with speed and precision, using our structured workflows. Custom rules ensure compliance, optimize output, and support varying return volumes. This flexibility prepares your reverse logistics for whatever the market demands.

Frequently Asked Questions

We manage return logistics, registration, technical analysis, and final delivery from a single location. This eliminates fragmented handling and delays. All items follow a documented, auditable process. That means faster turnaround and fewer lost units. You keep full visibility without extra overhead.

How quickly can returns be processed?

Our centralized in-house processing enables returns to be sorted, tested, and repackaged within days, depending on volume and condition.

Yes—our scalable warehouse operations are designed to manage fluctuating return flows without compromising turnaround time.

Absolutely. We deliver detailed reports and live tracking that show volumes, grades, and recovery actions for every batch of returns.

We use return-tuned reuse packaging, minimize transport legs, and route non-repairable items through certified recycling channels for material recovery.